The Emergency Medical Services (EMS) Division prides itself in providing the highest level of quality emergency medical care to the citizens of Atherton, East Palo Alto, Menlo Park and Unincorporated portions of San Mateo County. The District has been providing Advanced Life Support to the communities they serve since 1994. Each of the 44 Emergency Medical Technicians (EMT) and 55 paramedics employed by the District upholds a high level of clinical competency. Clinical aptitude is maintained in the District with continuous training related to the vast body of knowledge that is relevant to a first responder.
The EMS Division has an ongoing Quality Management Program that improves processes and focuses on meeting or exceeding the expectations of the communities the District serves. The District’s Quality Management Program has:
- Clearly defined objectives
- Comprehensive policies
- Commitment across the entire organization for continuous improvement
This commitment to quality supports the District’s Mission Statement “to protect and preserve life and property from the impact of fire, injury and illness.”